24 January 2009

Geeky: Listening to music at work

"My boss told me the other day that I was spending in average 6.5 hours per day on YouTube according to the company's Internet statistics. But I'm only using YouTube to listen to background music while I work. Are they allowed to check what I'm doing online? What about privacy?

This is not an actual reader question. But I heard this story from a friend and decided to turn it into a fake reader question.

Secondly, I could start an analysis of the Swiss Data Protection Law, but I just don't feel like it at the moment. Me know, me am lazy ;-)

Thirdly, using YouTube extensibly at work doesn't make much sense to me. Whether your employer uses legal or illegal means to track your web traffic isn't the point. Anybody could walk by your desk five times a day and see that you're on YouTube.

Furthermore, streaming videos all day uses a lot of bandwidth and although many people still think that the Interwebs are for free, connecting to this cyber maze still costs a lot.

Besides, using YouTube to listen to music doesn't really make much sense to me. But that's just lil' ol' me...

So here's my geeky solution:
  • buy a USB stick. The last one I bought had 16 GB and didn't cost that much anymore
  • download CoolPlayer+ (a portable app) and copy it to the stick
  • fill up the remaining space on your stick with your favorite mp3 songs
The beauty of portable apps is that you don't need to install the programs, you just copy them somewhere. Even if you don't have admin access to your work computer, you can use programs and it costs your company zilch in terms of bandwidth.

Alternatives:
Of course, you could just copy your mp3 files to the hard drive and use the pre-installed media player. But this wouldn't be geeky, now would it ;-)

@JT: Thank you, the Twitter message that you wrote 17 days ago and which I only saw today motivated me to write again! And your new site logo looks really cool!
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14 December 2008

Quote: Competence (L.J. Peter)

Dr. Laurence J. Peter, creator of the Peter Principle, said:
Competence, like truth, beauty and contact lenses, is in the eye of the beholder.
(Peter L.J. & Hull R., The Peter Principle - Why things always go wrong, 1969)
This quote isn't helpful if you're looking for a definition of "competence". If you've been looking for your contact lenses, however, maybe they were in your eyes the whole time and you've just experienced a classic "duh" moment.

You may have some specific criteria for evaluating your own competence. This is good and necessary on a personal level and should validate your self-esteem. But if you want to boost your career, all that matters is whether your manager thinks you're competent or not.

So the next question is: what does your manager expect from you?
I can spontaneously think of two completely different criteria for competence. Your manager's main goal is that you:

  • provide great customer service
  • execute processes as efficiently as possible
Of course you're an engaged professional and want to offer your customers both. But unfortunately trying to get the best of both worlds often results in mediocre performance and disappointed managers.

Let me illustrate the two examples:
An employee pops into your office an has a question. You know that it will take you 15 minutes to make your customer happy.
Great customer service
You drop what you were doing and take care of the unplanned request. The employee will be very happy but you might have to go home later than planned or won't be able to deliver some things on time.

Efficient processes
Dropping what you were doing is not efficient, so you ask your customer to send you an email and promise to take care of the request within 72 hours. The employee seems a bit disappointed when he leaves your office and you lock the door behind him to avoid further distractions.

Depending on what is expected of you, both reactions can be appropriate. The art is to find out what your manager expects of you.

Since many managers have trouble formulating their expectations, here's a hint:
  • If your company has 1 HR person per 50 employees, you should be able to provide customized services and satisfy spontaneous requests at once.
  • If there's only 1 HR person per 300 employees, you're probably better off defining some Service Level Agreements (e.g. all requests must be sent to hr@YourCompany.com and will be processed within 72 hours).
...and did you find your contact lenses?
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26 November 2008

We're All Gonna Die

No, I'm not depressed and I'm not borderline suicidal either.
Yes, I'm a big fan of Heroes. Although lots of people say that it's lost its edge, I still luh-huve it. Very much, very deeply and very fondly.

At the beginning of ep 3x10 (for the die-hard fans: at 9 min 4 secs) Brea Grant playing the character Daphne Millbrook says
We're all gonna die...
Yes, we're all gonna die. Someday. Eventually.

I can only speak for myself, but tomorrow will be the first day of the rest of my life.

So what is today? The day before the first day of the rest of my life? How long will my life be? Who knows, who cares? I once heard that TODAY matters. What about tomorrow? Too complicated? Too ethereal? And what does it have to do with HR? And what does "ethereal" mean?


[switch to HR topic]
Too touchy-feely pink-and-fluffy?

[now we're back to HR]
Yeah, HR is all about emotions and being nice to each other.

Oh wait, aren't HR peeps known to be tough as nails, emotionless and slaves to the corporate line? Yes, no, maybe, a little, a lot, very much, not at all?

In case you've been wondering: no, this post has no purpose.

I've been enjoying some time off the Interwebs. One year ago I would have felt miserable being away from the Net for more than 5 hours. At the moment I haven't been posting for quite a while, I check my emails once a week (usually) and have been ignoring Twitter completely (hey, is it true that Twitter rejected a multi-billion offer from Facebook?).

Tim Ferriss would probably call this a "mini-retirement" from the Web.

I'm too young to be a retiree, but it's never too early to retire.

Okay, I'm not sure if the last statement sounded cool, insightful, lame or whatever. Maybe some Net-addict will add it to some online quotes database?

Buddy, are you still checking my blog from time to time hoping that I will post something? If so, puh-leaze leave a comment ;-)

And now for the punchline:
I enjoyed my time being (more or less) offline. I miss being (actively) online. I love writing. Lately, I didn't have anything to write about. But the Bamby movie told me one thing: If you have nothing nice to say, shut the fuck up. Or in my case: if you have nothing interesting to write about, just read books, try out Ramsay's Broccoli soup (it's delicious!), watch Heroes and have a good time.

And that's the Word for today.

01 October 2008

Contest: Ugliest Tie


It's not an HR Challenge. It's just a fun little contest... for the ugliest tie.

Send me a picture of your
ugliest tie. There's a few rules, and a very tough jury, but you might win a book!

Ze Rules
Send me a picture of your ugliest tie.
Condition: you must have been wearing this tie at least once in a professional setting. Srsly!

I need to see it!
Post it anywhere you like on the Interwebs. But make sure I know about it. I'll then add it to my Picasa account for everybody to see.

The jury
Ties are mostly part of a man's, man's world. This is why I asked 5 wonderful ladies to perform some jury duty:
The book
The winner will get a book. If you win, I'll ask you to send me a link to your Amazon wishlist and you'll get a book sent to you by snail mail.

Here's my ugliest tie. I've got way uglier ties, but this is the blarghiest one I've ever been wearing at work.



Now it's up to you. Do your worst!
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20 September 2008

Things We Would Love To Say

There are things most HR professionals would love to say from time to time. I know I do. But insulting people is (un)fortunately not in our job description ;-)

Dr. House doesn't care. He's rude, insensitive and he speaks his mind. I'm only halfway through episode 1 of the 5th season, but he already inspired me. Someday, maybe, I'll tell a line manager:
You're being an idiot!
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17 September 2008

Are You Like The Pizza Guy?

The pizza delivery guy really impressed me. I met him the other day in the elevator and immediately commented on his huge delivery bag.

"It's for family pizzas," he explained. I grunted something to indicate that I understood.

"They're really convenient." And without missing a beat, he added "The prize is very good, and they even come with a free drink."

That's when we reached the ground floor. If he had handed me a 4-color leaflet with a list of available toppings and a big fat phone number printed on top, I would have asked for his CV and given it to the sales director first thing the next morning. Okay, we don't have a sales director, but you get my drift.

Afterwards I wondered how our employees respond when asked where they work. Do they just mention the name of their employer or do they add two or three positive things about our company or products?
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13 September 2008

Tagging Season Has Started

It's tagging season again. This time I've got tagged twice. The HR Blog Diva who tagged me last December for the Christmas Meme got tagged three times. This is what happens when you become an online celebrity ;-)

The interesting thing is that both Maren Hogan and HR Maven informed me via Twitter direct
message. And Maren answered the challenge via vlog (or whatever young people call these things nowadays). The times they are definitely a-changin'.

So I'm supposed to tell you six random things about myself. Luckily I'm good at saying random things...
  1. I burned my arm when I was 1 year old and I still think that the scar looks kinda cool
  2. I bought my first bass guitar when I was 16 and joined my first rock band 1 year later
  3. The ironing board is still standing in my living room
  4. I've had my driving license since 1991 but bought my first car this April
  5. I'm trying to come up with number 5. Hey, that was random!
  6. The Chief Personnel Officer at a former company gave me a Fender Stratocaster and I call her White Beauty
Bonus: I call my Black Golf "La Nera"

Now I'm supposed to tag 6 innocent bloggers...
  1. Rachel Robbins
  2. HC3
  3. Claude Rinfret
  4. Mr. Scrubby
  5. Cali Ressler (5 random things)
  6. Jody Thompson (5 random things)
Okay, I cheated a little bit with Cali & Jody because they already posted random things in August.

But you know what? Sue me! And by the way, I live in Switzerland. Good luck! A judge would probably pat you on the head, give you a lollipop and say that he finds you amusing.

And here is the Tag Policy (approved by the Executive Management):
  1. Link to the person who tagged you.
  2. Post the rules on the blog.
  3. Write six random things about yourself.
  4. Tag six people at the end of your post.
  5. Let each person know they have been tagged.
  6. Let the tagger know when your entry is up.
*****
UPDATE
JT O'Donnell said in the comments that 5 (or 6) things were doable. So I'm also tagging her now ;-)
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